Who We Are

At The Friend Team, we believe real estate is about more than houses — it’s about people, community, and connection. For over 14 years, we’ve proudly helped more than 1,900 families buy and sell homes across Rochester, Monroe County, Ontario County, and the Finger Lakes region.

As a women-owned real estate team with Keller Williams Realty in Rochester, NY, we bring decades of combined experience, a proven track record of over $410 million in sales, and the heart of a family business. Our clients know us as trusted advisors, fierce negotiators, and lifelong friends.

We’re passionate about showcasing everything that makes our region special — from the vibrant neighborhoods of Webster, Fairport, and Pittsford, to the lakeside communities of Canandaigua, Geneva, and Honeoye, to the hidden gems throughout Brighton, Victor, and Irondequoit.

When you work with The Friend Team, you’re not just hiring a realtor — you’re partnering with a team that loves where we live, invests in our community, and treats every client like family. Whether you’re:

  • Buying your first home in Rochester, NY,

  • Selling a property in Ontario County,

  • Or dreaming of a Finger Lakes lakefront home —

We’re here to guide you with honesty, care, and expertise.

The Friend Team | Your Neighbor. Your Realtor. Your Friend.


Our Vision

Positively transform moments, seasons & lives through real estate.

Our Mission

To be the real estate team of choice for our friends, family & clients by focusing on authentic relationships, skilled insight, consistent communication & a culture of service. 

To be the real estate team of choice for our agents and employees by providing inspiration, accountability, training & guidance to unleash each team members potential & happiness. 

Values

We determine the success of our business by our ability to maintain our:

  • Family Focus
  • Accountability in all things
  • Integrity (being honest and having strong moral principles)
  • Teamwork
  • Humility

Abbey Friend

Listing Agent

Mandy Friend Gigliotti

Team Founder

Katie Gotham

Heidi Gottorff

Transaction Coordinator

Leslie Grego

Licensed Real Estate Salesperson

Brittany Gross

Director of Client Relations

Jessica Kaczka

Licensed Real Estate Salesperson

Laura Libak

Executive Assistant

Katie Nicholas

Christine White

home

Are you buying or selling a home?

Buying
Selling
Both
home

When are you planning on buying a new home?

1-3 Mo
3-6 Mo
6+ Mo
home

Are you pre-approved for a mortgage?

Yes
No
Using Cash
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Would you like to schedule a consultation now?

Yes
No

When would you like us to call?

Thanks! We’ll give you a call as soon as possible.

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When are you planning on selling your home?

1-3 Mo
3-6 Mo
6+ Mo

Would you like to schedule a consultation or see your home value?

Schedule Consultation
My Home Value

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